FAQs

1. What is the strength of your company in this industry?
We are the top 10 manufacturer in the safety control products field in China, more than 100 employees and over 20 R & D technicians and engineers to ensure our products could work well in different environment. Our Elefine experienced overseas business team will help you to deal with any emergency before, during and after the sales. The brand Elefine is highly recognized worldwide.
2. What is your pricing strategy?
For overseas markets, we will offer competitive prices to support a strong distributor in every area, and gradually establish overseas service agency, as a good opportunity, some long-term cooperation partners will cooperate with us to sign the annual cooperation agreement (including execution price).
3. How about Quality Control?
IOS9002 could help us to realize the factory management control and our ERP system can help us to control the cost of procurement links effectively, so we can provide competitive price. New test system could do uninterrupted fatigue testing to ensure its using life. Pre-shipment inspection and third-party supervision are available and welcome.
4. How about some special design?
That’s our advantage of design new turnstile gate or boom barrier according to your real situation to make different size, software and features. Video call available during design and communicate in time during this procedure.
5. Do you have agency for after-sales service?
Any question about delivery and installation, you could find our sales and engineers anytime. Our engineers and technicians will offer instruction videos to help and if you face with any technical question, welcome to contact with us to do online video call or remote control to solve it.
6. What time do you need to delivery?
Normally, 3-7 working days production time for samples order upon receipt of payment for common orders, for bulk order, it depends on the order quantity, we could talk about this before final payment.
7. How about the payment method?
Standard products: 30% deposit, 70% balance before shipment.
Customized products: 50% deposit, 50% balance before shipment.
Contract amount more than USD15000: 50% deposit, 50% balance before shipment.
T/T, PayPal, Credit card (via Alibaba Trade Assurance order) supported.
8. How to ship?
By air or by sea, you are suggest to choose delivery by sea to reduce cost for order over 10 sets.